Our Accreditations

CARF Accreditation—A Hallmark of Quality

Hermitage Richmond is fully accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). Fewer than 15% of Continuing Care Retirement Communities (CCRCs) in the U.S. have earned the distinct honor of CARF International accreditation.

What does it mean to have CARF accreditation?

CARF accreditation demonstrates Hermitage Richmond’s commitment to being among the best Continuing Care Retirement Communities (CCRCs) available.

Having CARF accreditation is your assurance of our high standards, ethical business practices, positive outcomes, community engagement and commitment to continuous improvement of services.

Accreditation is one the most effective means of assessing a community’s services to its residents, as well as its future residents, team members and the surrounding community.

Why is CARF accreditation important?

Continuing Care Retirement Communities (CCRCs) that voluntarily participate in the accreditation process ensure their commitment to the continuous process of quality improvement and conformance to the highest standards in place for our field.

At Hermitage Richmond, you can be sure that our community is effectively carrying out our mission and providing the services stated in our advertising and promotional materials based on these credentials.

Office of Fair Housing and Equal Opportunity

Hermitage Richmond operates by all laws and guidance provided by the Office of Fair Housing and Equal Opportunity (FHEO). The FHEO mission is to eliminate housing discrimination, promote economic opportunity and achieve diverse, inclusive communities by leading the nation in the enforcement, administration, development and public understanding of federal fair housing policies and laws.

FHEO protects people from discrimination based on race, color, religion, sex, national origin, disability and familial status. In addition, housing providers that receive HUD funding, providers that have loans insured by the Federal Housing Administration (FHA) and lenders insured by FHA may be subject to HUD program regulations to ensure equal access for LGBTQ+ persons.


Hermitage Richmond is a partner with LeadingAge. The mission of LeadingAge is the trusted voice for aging. Its 5,000-plus members and partners include not-for-profit organizations representing the entire field of aging services, 39 state partners (including Virginia) and hundreds of businesses, consumer groups, foundations and research partners. LeadingAge is also a part of the International Association of Homes and Services for the Aging (IAHSA), which spans 30 countries across the globe.

LeadingAge Virginia

Hermitage Richmond is also a proud partner of LeadingAge Virginia, an association of not-for-profit aging services organizations serving residents and clients across the senior care continuum, including Life Plan and Continuing Care Communities. LeadingAge Virginia’s core businesses are advocacy, education and serving as a platform for our members to network. Together, these organizations work to expand the world of possibilities for aging.


We are proud to share that Hermitage Richmond is SAGECare Credentialed. SAGE is a national advocacy and services organization that has been a champion for LGBTQ+ older adults since 1978. SAGECare is a cultural competency training program specifically designed for long-term care and other congregate living providers that helps providers create more LGBTQ+ welcoming organizations. SAGECare credentials help LGBTQ+ people find trained providers. SAGECare's dynamic and informative training provides orientation to the needs and experiences of LGBTQ+ older adults so we may provide the best services possible to this population. The training enables us to contextualize the lives of LGBTQ+ older adults through case studies and videos of real individuals to understand why some LGBTQ+ older adults may choose not to come out. The training also provides an overview on the various rights and protections extended to LGBTQ+ residents. Finally, being credentialed connects us to local and national resources and enables us to receive best practices to integrate into our work.